For a long time, many IT managers and supply departments have missed a handy tool that would help them to make a review of their printing devices, order toners in time and supervise maintenance interval. Employees of companies often turn to IT administrator or helpdesk with printing problems that would be easily resolvable by users if IT manager were familiar with those problems and could give a correct advise.

In such cases, the print management program PrintHerald is helpful. IT manager has possibility to  consult a user at his/her desk.